Terms of Service

1. Introduction

Welcome to SwiftRun (“Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website at www.swiftrun.ai and the SwiftRun application (collectively, the “Service”).

By using the Service, you agree to these Terms and our Privacy Policy, which together form the “Agreements”. If you do not agree to these Terms, you may not use the Service.

You must be at least 16 years old (or the age of majority in your jurisdiction, if higher) and legally capable of entering into a binding agreement. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization.

2. Service Overview

SwiftRun is a self-hosted AI agent platform for workflow automation. It enables users to build, configure, and run AI agents and pipelines that connect to external services via MCP (Model Context Protocol) connectors. The Service processes data on behalf of the user through configured automation workflows.

3. Communication

By creating an account, you agree to receive emails from us related to your use of the Service, including product updates, support communications, and marketing materials. You may unsubscribe from marketing communications at any time via the unsubscribe link in our emails.

4. Subscriptions

Access to certain features of SwiftRun requires a paid subscription (“Subscription”). You will be billed in advance on a monthly or annual basis, depending on your chosen plan. Subscriptions auto-renew at the end of each billing cycle unless cancelled in your billing settings before renewal.

5. Free Tier

We may offer a limited free tier that allows access to basic features without payment. We reserve the right to modify or revoke this free offering at any time. Usage limits on the free tier are specified in your account dashboard.

6. Pricing, Billing, and Taxes

Subscription fees are charged in advance. Fees are exclusive of applicable taxes (such as VAT), which will be added where required. Changes to subscription fees take effect at the beginning of the next billing cycle, and we will notify you in advance.

7. Refunds

All subscription fees are non-refundable except where required by applicable law. If you believe you have been charged in error, please contact our support team.

8. Account Registration and Security

You agree to provide accurate, current information and to keep it up to date. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately of any unauthorized use. We are not liable for losses resulting from compromised credentials if you fail to notify us.

9. User Content and Responsibility

You are solely responsible for all content (e.g., workflow configurations, agent prompts, data processed through pipelines) submitted to or processed by the Service. SwiftRun executes automations as configured by you; you are responsible for reviewing and validating the outputs. We are not liable for damages resulting from automated actions taken by your configured workflows.

10. AI Content and Disclaimers

AI outputs can be imperfect. Generated content may be inaccurate, misleading, incomplete, or inappropriate. You must review and approve outputs before acting on them.

No professional advice. Outputs do not constitute legal, financial, medical, or other professional advice. Always use your own judgment.

Your responsibility. You remain responsible for all actions taken through workflows and agents you configure.

Use at your own risk. The Service is provided “as is”, and the use of AI features carries inherent risks.

11. Prohibited Uses

You may not use the Service:

• For unlawful or fraudulent activities
• To send spam, bulk unsolicited messages, or phishing attempts
• To impersonate another person or organization
• To reverse-engineer, probe, or tamper with the Service
• To overload or disrupt system integrity
• To generate or distribute harmful, defamatory, hateful, or obscene content
• To circumvent usage limits or safeguards
• To access other users' data or accounts without authorization

Violations may result in suspension or termination.

12. Third-Party Services

The Service integrates with third-party platforms via MCP connectors (e.g., Google Ads, Trello, analytics services). We do not control third-party services and are not responsible for their availability or changes. If a provider modifies or discontinues features (such as APIs), some functionality may be affected.

13. Analytics and Usage Data

We use third-party services (e.g., analytics tools) to understand how the Service is used and to improve functionality. Aggregated, anonymized usage data may be used for product improvement.

14. Privacy and Security

We implement appropriate technical and organizational measures to protect your data. If we become aware of a security incident affecting your data, we will notify you promptly as required by law.

We may use vetted sub-processors to deliver the Service. Cross-border transfers will comply with applicable data transfer rules (e.g., GDPR Standard Contractual Clauses). A current list of sub-processors is available upon request.

15. Intellectual Property and Feedback

We and our licensors retain all rights in the Service, including software, designs, and documentation.

You retain ownership of your content. By submitting content (e.g., workflow configurations, prompts, data), you grant us a limited license to process it as necessary to deliver the Service.

Feedback you provide may be freely used to improve the Service without compensation.

16. Fair Use Policy

The Service is intended for normal business use. This Fair Use Policy ensures reliable performance for all customers.

Automated mass operations, abuse of API endpoints, or excessive resource consumption beyond reasonable business use may be throttled or restricted. We will notify you before taking action where possible.

17. Disclaimers

The Service is provided “AS IS” and “AS AVAILABLE”. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation.

18. Limitation of Liability

To the fullest extent permitted by law, SwiftRun shall not be liable for indirect, incidental, special, consequential, or punitive damages (including lost profits, data, or business interruption).

Our total liability for all claims in any 12-month period shall not exceed the amount paid for the Service during that period.

19. Indemnification

You agree to indemnify and hold harmless SwiftRun, its subsidiaries, and employees from any claims, damages, liabilities, costs, and expenses arising from (a) your content, (b) your misuse of the Service, (c) violations of law or these Terms, or (d) infringement of third-party rights.

20. Termination

You may stop using the Service at any time and request deletion of your account.

We may immediately suspend or terminate your account if you violate these Terms, misuse the Service, or pose a security or legal risk.

Certain sections (e.g., intellectual property, disclaimers, limitation of liability, indemnification, governing law) survive termination.

21. Beta Features

From time to time, we may release early-access or “beta” features. Beta features are experimental, provided “as is”, may be discontinued at any time, and may be subject to additional terms.

22. Governing Law and Jurisdiction

These Terms are governed by the laws of Austria (excluding conflict-of-law principles). Disputes are subject to the exclusive jurisdiction of the courts in Vienna, Austria. Consumers retain all mandatory rights under local law.

23. Force Majeure

We are not liable for delays or outages caused by events beyond our reasonable control, including natural disasters, internet or power outages, strikes, or government actions.

24. Miscellaneous

Assignment. You may not assign these Terms without our consent; we may assign to a subsidiary or in connection with a merger or acquisition.

Waiver. Failure to enforce a right does not constitute a waiver of it.

Severability. If any provision is invalid, the remainder stays in effect.

Notices. We may notify you via email, in-app messages, or publication. You may contact us at info@swiftrun.ai.

Entire Agreement. These Terms and our Privacy Policy constitute the entire agreement and supersede prior agreements.

25. Contact

If you have questions about these Terms, please contact us at: info@swiftrun.ai